Shipping & Delivery Policy

At MGD Jewellery, we are committed to ensuring a smooth and reliable delivery experience for every order.

1. Order Processing

  • All orders are processed within 7 business days from the date of confirmation
  • Orders are processed only after successful payment verification
  • Orders placed on weekends or public holidays will be processed on the next working day

2. Delivery Timelines

Within India

  • Delivery is completed within 3–7 business days after dispatch

International Orders

  • Delivery is completed within 7–15 business days after dispatch

Please note that delivery timelines may vary depending on location, customs clearance (for international orders), and unforeseen circumstances.

3. Shipping Charges

  • Shipping charges are conditional and will be calculated at checkout
  • Free shipping may be offered on select orders or promotional offers

4. Cash on Delivery (COD)

  • Cash on Delivery (COD) is available on select orders
  • Our team may contact you for order confirmation before dispatch
  • MGD Jewellery reserves the right to cancel COD orders if verification is unsuccessful

5. Order Tracking

  • Once your order is dispatched, tracking details will be shared via email or phone
  • Customers are responsible for providing accurate contact and delivery information

6. Delivery Attempts

  • Our courier partners will attempt delivery as per their policy
  • If delivery fails due to:
    • Incorrect address
    • Customer unavailability
    • Refusal to accept
    The order may be returned to us, and additional shipping charges may apply for re-dispatch

7. Delays

While we strive to deliver within the estimated timelines, delays may occur due to:

  • Weather conditions
  • Logistics issues
  • Government regulations
  • Customs clearance (for international shipments)

MGD Jewellery shall not be held liable for delays beyond our control.

8. Damaged or Tampered Packages

  • Please inspect your package at the time of delivery
  • If the package appears damaged or tampered:
    • Do not accept the delivery
    • Contact us immediately

9. International Shipping

  • Customers are responsible for any custom duties, taxes, or import charges applicable in their country
  • These charges are not included in the product or shipping price

10. Contact Us

For any shipping or delivery-related queries:

MGD Jewellery reserves the right to update this Shipping & Delivery Policy at any time without prior notice.

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